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QR Code Marketing 101

QR codes are all the rage nowadays. We’re seeing them crop up all over the place: Starbucks, Chase Banks, business cards and so much more. But whats the big deal? In this post, well cover some basic, some complex things about QR codes, so hopefully you can leverage them for your company soon.

What is a QR Code?

A QR code, or Quick Response Code is basically a barcode on steroids. Its being used to turn normally static marketing mediums, like print, into a dynamic, engaging online experience.

How does a QR code work?

All you need is a smartphone and a QR reader app which are free. Someone simply needs to scan your QR code, and they will be sent to whatever content you have embedded in the code.

What can they do?

QR codes are capable of storing around 200 alpha-numeric characters. With that said you can enable your QR code to generally do one of three things:

1)      Can send someone to a URL.  This can be nearly any URL you want. Link to your company website, a designated landing page, your social media accounts, Youtube videos and basically anything else that sits on the web.

2)      Text / Numbers this type of QR code simply reveals text. This can be leveraged to provide coupon offers or discounts, the next item in a QR scavenger hunt, your contact number or anything else that you want.

3)      SMS this version of QR codes send out text message to the users number. This is pretty cool, but much like the text version you can simply send the user Text or Numbers (up to 160 characters).

QR Code Tracking

From a business standpoint, most QR codes are trackable, giving you information on the number of times a specific code was scanned, by what type of smartphone, the area code that smartphone is registered to etc. This kind of information gives you a good idea if your QR codes marketing is working, and who is using it.

Who uses QR codes?

Since QR codes require smartphones to be scanned, the information they’re hiding is usually going to tech-savvy 20-40 year olds. The good news here, is that QR code users are generally pretty integrated into other social networking mediums, like Facebook, Twitter etc, and if your code is buzz worthy, they may share that info onwards for you.

How do I make them?

There are plenty of online websites that can build basic QR codes for you. Heres a great article the lists the best QR code generators you should try and their benefits. Link: Best QR Code Generators

What else should I know?

QR codes can be customized graphically. Black and white QR codes are currently pretty mainstream, but that doesnt mean it couldnt be blue, or have your logo embedded in it. Mashable recently did an article on customizing QR codes – you can find it here – so think outside the box with your QR codes to stand out from the crowd.

In the near future, its likely that QR codes will be able to be integrated with existing iPhone apps. This could be leveraged to add an event to an app like iCal, or mapping your nearest store location on Maps. So it may be smart to get involved in QR codes in their infancy, things can only get better!

QR codes are designed to turn a static medium into a dynamic one. Generally, its pointless to display your QR codes online. Save QR codes for non-web mediums.

We here at SBX Media have plenty of experience with QR codes, and we’d be happy to work with you on your next QR code marketing project. Although much of QR coding can be done in-house, we’re here to help with QR code marketing strategy for your business. If you have any questions, simply let us know.

 

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Custom Mobile Website Builds vs. Plug-ins vs. Apps

It’s a fact – more people are connecting to the Internet via their mobile phone than ever before.  This trend will continue to grow at an incredible pace. It’s expected by 2013 that there will be over 134 Million people in the USA alone, accessing the Internet via their mobiles.  This trend brings up some interesting questions about the development of mobile websites. With companies advocating that they are mobile website development experts, simple plug-ins promising optimal mobile experiences, and the bustling market of apps offering user-friendliness – what is the best option for a mobile website? Well that depends on a lot of factors, let’s have a look at each of these areas and discuss the pros and cons of each.

Mobile Website Plug-ins

No matter what CMS your website is built on, it’s likely that there is a plug-in promising it will create a mobile-friendly version of your website for your mobile customers. These plug-ins are often free, but can cost you a couple of bucks to use.  The truth is, you get what you pay for.  A truly mobile-friendly website offers a different type of functionality than its desktop counterpart.  Every websites requires a mobile strategy, and each and every website will have a different strategy.  With this in mind, how could a plug-in know and understand your mobile strategy – not to mention that of every other site it’s used on? To truly offer your customers a unique experience you require a mobile strategy custom-built for your website.

Plug-ins work as a last resort – but shouldn’t be relied upon as an ideal method for converting a website into a mobile-friendly one.

Apps

Yes apps are cool, but studies have found, unless you’re a game, a social network or music – you shouldn’t be even considering an app.  With that said, I also must give credit where credit is due.  There are plenty of successful apps out there for companies outside of these categories.  eBay for example launched a highly successful app that’s streamlined their tried, tested and true auction format into an app.  In our opinion, apps are great if used for the right purpose – and creativity and ingenuity are rewarded.  If you’re considering an app – take a holistic view of the app target market – if you truly think your app product will sell – build an app, but our advice? Build a mobile website as well as a back-up.

Another thing to consider – unless you’re selling the app itself, many customers are still averse to buying items through their mobile phones. Although likely to change in the near future, with increased security and protection – desktop versions of website still bring home more bacon.

Mobile Website Development

There are specific features all the best mobile websites have. All these features can be summed up with one word: simplicity.  A mobile website must be simple – a reduction of content, little to no images, lots of whitespace, simple menus, large fonts and one-click functionality are all aspects that improve the customer experience on a mobile site.  These features require a custom-build to align to your websites customers – no plug-in can accomplish all this for any website.  Build a strategy around your mobile website, identify the content your mobile customers will require – and make a website to fit those needs. Hiring a firm to do this may be costly, but if your goal is to offer an optimized mobile web experience – it’s a small price to pay.

What do you think?  Do you have another opinion? We’d love to hear…

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Integrating ibrii Into Your Website

Integrating ibii Into Your WebsiteWe’re always looking for cool new (or not so new) technologies to play with. A few months ago I came across ibrii – a web application that allows you to copy anything you find online and add it to your ibrii stream. This idea isn’t really new or anything but I was intrigued by the application’s ease of use. I also felt that it could really enhance a one of our websites if it was implemented properly. Read the rest of this entry »

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